RSUD dr. R. Koesma Tuban Receives BPJS Ketenagakerjaan Award, Proof of Increasingly Optimal Participant Services
RSUD dr. R. Koesma Tuban received the Best PIC award from BPJS Ketenagakerjaan Bojonegoro Branch for its fast, responsive, and coordinated services for participants.
UPDATEYUK.ID - A commitment to providing fast and coordinated healthcare services has once again led RSUD dr. R. Koesma Tuban to receive an award. The hospital, owned by the Tuban Regency Government, received the Best Person In Charge (PIC) award from BPJS Ketenagakerjaan Bojonegoro Branch.
The award was given for the active role and performance of the PIC at RSUD dr. R. Koesma in assisting and ensuring smooth services for BPJS Ketenagakerjaan participants, from the administrative process to healthcare service coordination.
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Fast Coordination is Key to Service
In its implementation, the PIC has an important task as a liaison between the hospital and BPJS Ketenagakerjaan. This role includes inter-institutional communication, administrative resolution, and ensuring participants receive the necessary services without obstacles.
The Acting Director of RSUD dr. R. Koesma Tuban, drg. Heni Purnomo Wati, expressed her gratitude for the award received by her institution.
"This award serves as encouragement for us to continue maintaining service quality. The speed of coordination and communication with all partners, including BPJS Ketenagakerjaan, is an important part of ensuring services to participants run smoothly," she said.
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Result of Good Collaboration
According to Heni, the award is the result of joint work from all hospital staff. She believes that the relationship established with BPJS Ketenagakerjaan Bojonegoro Branch has been able to expedite various service processes needed by participants.
Intensive communication is considered a key factor in accelerating coordination, participant handling, and administrative resolution, so that healthcare services can be provided in a timely manner.
Commitment to Improving Service Quality
Moving forward, RSUD dr. R. Koesma Tuban is committed to maintaining service quality while improving various aspects of services for BPJS Ketenagakerjaan participants. The hospital hopes that the existing collaboration can further strengthen fast, accurate, and comfortable healthcare services for the community.
This award also serves as an indicator that the efforts to improve healthcare service quality by RSUD dr. R. Koesma Tuban have received recognition from work partners and stakeholders. (*)
